Terms of Service
These terms govern your use of Dimarkass. By creating an account you accept them. Effective 10 September 2026.
The service
Dimarkass is an AI assistant for digital marketing. It answers questions from a curated marketing knowledge base, audits your website and analytics, and — for the advertising platforms you connect — prepares campaign changes that you review and approve. It is operated by Nicolás Méndez.
Your account
You need an account to use the service, you must give accurate information, and you are responsible for what happens under your account. Do not share your credentials. Tell us promptly at nicolas.mendez.gonzalez@gmail.com if you suspect unauthorised access. The service is for business use by people aged 18 or over.
Connected platforms are yours
You connect your own Google Ads, Search Console, Google Analytics, Meta Ads and Shopify accounts, and you must have the right to do so. Your use of those platforms remains governed by their own terms, and Dimarkass acts within the permissions you grant. You can revoke access at any time from the Profile page or from the platform itself.
Data processing (GDPR Article 28)
The accounts you connect contain personal data about your customers and visitors — analytics users, ad audiences, order records. For that data you are the controller and we are your processor. This section is the data processing agreement between us; it applies for as long as your account exists. For your own account data — your email, your business profile, your conversations — we are the controller, and the Privacy Policy governs instead.
- Subject matter and purpose. Reading your advertising, analytics and store data to report on it and to prepare and execute the campaign changes you approve. Nothing else.
- Categories of data. Aggregated advertising and analytics figures, audience and demographic segments, search queries, page and campaign metadata, and order totals — as returned by the platforms you connect.
- Our instructions come from you. We process this data only to provide the service and only on your documented instructions, which include your use of the app itself. We do not sell it, do not use it for our own advertising, and do not train models on it.
- Confidentiality. Anyone with access is bound to confidentiality. Platform credentials are encrypted before storage and are not readable by us in the database.
- Security. Encryption in transit, application-layer encryption of credentials, row-level database isolation per account, and human approval required before any write to an ad account. Full detail in the Privacy Policy.
- Sub-processors. The providers named in the Privacy Policy are our sub-processors, engaged under written terms no weaker than these. We notify you by email before adding or replacing one, and you may object; if you do and we cannot resolve it, you may terminate.
- International transfers.Where a sub-processor operates outside the EEA, transfers rely on the European Commission's Standard Contractual Clauses or an adequacy decision.
- Helping you answer your own data subjects. If one of your customers exercises a right against you and our systems hold data relevant to it, we assist you within a reasonable time and at no charge for ordinary requests.
- Breaches. We notify you without undue delay, and in any case within 48 hours of becoming aware, of any personal data breach affecting your data, with what we know at that point.
- Deletion at the end. Delete your account and this data is erased with it — see Data Deletion. You may also disconnect any single platform at any time, which deletes its stored credential immediately.
- Audit. On request we provide the information needed to demonstrate compliance with this section.
Advertising spend and approvals — read this one
- You approve every change. The assistant never executes an advertising or measurement change on its own. It produces a proposal, you approve it, and only then does it run. Where you deliberately enable autopilot, you are pre-authorising changes within the limits you set, and those changes are still yours.
- You pay the platforms directly. Advertising spend is billed by Google and Meta to your own accounts. Dimarkass never holds your money, never bills you for media, and cannot refund platform spend.
- You are responsible for what you approve. Budgets, targeting, ad copy and creatives that you approve are your advertising. Set the guardrails in your profile to match your risk, and check a proposal before approving it.
- Everything is created paused. New campaigns do not start delivering until you separately approve launching them.
AI output has limits
The assistant is a language model with tools. It can be wrong, out of date, or confidently mistaken. Its advice is not professional, financial or legal advice, and no marketing result is promised or guaranteed. Verify anything material before acting on it, and read the detail on an approval card rather than the summary alone.
Content and generated creatives
You keep ownership of what you upload and of your business data. You grant us only the permission needed to run the service for you — to store your files, retrieve from them, and pass them to the model providers named in the Privacy Policy.
Generated images and ad copy are produced by AI at your request. You are responsible for checking that a creative you approve is accurate about your product, complies with the advertising policies of the platform it runs on, and does not infringe anyone's rights. Only upload product photos and brand material you are entitled to use.
Acceptable use
Do not use Dimarkass to:
- break the law, or the advertising policies of any connected platform;
- advertise on behalf of a business whose accounts you are not authorised to manage;
- produce deceptive claims, impersonate a person or organisation, or create content targeting a private individual;
- attack, overload, reverse engineer or attempt to bypass the safety gates of the service — including the approval gate and the spending guardrails.
Availability
The service is provided as-is and under active development. Features may change, and there is no uptime guarantee. Third-party platforms and model providers can fail or rate-limit independently of us; when they do, parts of the assistant degrade or become unavailable.
Liability
To the extent permitted by law, Dimarkass is not liable for indirect or consequential loss, for lost profit or revenue, or for advertising spend incurred on changes you approved. Nothing in these terms limits liability that cannot lawfully be limited, including for fraud or for death or personal injury caused by negligence. Your statutory rights as a consumer, where they apply, are unaffected.
Ending it
You can stop using the service and delete your account at any time — see Data Deletion. We may suspend or end an account that breaks these terms, or that puts the service or another user at risk. Campaigns already created in your ad accounts remain yours and keep running or staying paused as last set; deleting your Dimarkass account does not pause your live ads, so stop them on the platform if that is what you intend.
Governing law
These terms are governed by Spanish law, and the courts of Spain have jurisdiction, without depriving you of any protection given by the mandatory law of your country of residence.
Changes
We may update these terms. The date at the top changes, and material changes are notified by email before they take effect. Continuing to use the service after that means you accept the new terms.